If you are denied access to a remote client computer, perform the following steps:
Click the Start
button, click Run and type secpol.msc, and click OK.
In the Local Security Settings window, navigate to Local
Policies>Security Options and double click on Network Access: Sharing
and security model for local accounts.
Select Classic - local users authenticate as themselves. Unless you
modify this value, the user remotely connecting to the machine has Guest
privileges only, even if the supplied credentials should provide
administrative privileges.
If you are unable to complete installation of the Intel® PRO Alerting Agent, check the following:
If you are unable to receive any alerts or heartbeats, confirm that ASF is enabled (Enable = True) and the correct remote management station IP address (DestinationAddress) is set, by checking the Settings tab of the Intel® ASF Agent WMI Console or by using a WMI browser. To confirm that heartbeats are enabled (EnablePresenceHeartbeats = True), check the console Timers Settings tab or use the WMI browser. Verify that your remote management console supports ASF alerting.
If your system supports chassis intrusion alerting and you are unable to receive these alerts, verify that chassis intrusion alerting is turned on in the client's system setup program.
If your system supports system password alerting and you are unable to receive these alerts, verify that the system password (not only the BIOS password) is set up in the client computer's system setup program. Note that an alert is sent only after the third unsuccessful password entry attempt.
If the ASF management console intermittently fails to receive all packets, increase the retransmission count (RetryCount). User Datagram Protocol (UDP) packets are not guaranteed delivery, and heavy network traffic may be causing the Platform Event Trap (PET) packets to drop.
If the frequency of heartbeats you receive at the Remote Management Console is not to your liking, adjust the heartbeat timer (PresenceHeartbeatInterval). A higher interval means fewer heartbeats.
If you prefer to receive fewer retransmissions, lower the retransmission count (RetryCount) value.
NOTE: Reducing the retransmission count (RetryCount) can cause the alerts not to show up on the management console if heavy network traffic causes the PET packets to drop. |
When you are running diagnostic tests or updating the Boot Agent from Intel® PROSet, the software determines whether the ASF Alerting Agent service is running. If it is running, a message is displayed in Intel PROSet and indicates that the ASF agent will not be functional when the diagnostic tests are running. When you are finished with the diagnostic test or updating the boot agent, the ASF Alerting Agent service is started again automatically.
Last modified on 7/26/07 1:09p Revision 8