The table below lists problems that can possibly occur when using Intel®
iSCSI Remote Boot. For each problem a possible cause and resolution are provided.
Problem |
Resolution |
Intel iSCSI Remote Boot does not load on system startup and the sign-on banner is not displayed.
|
- While the system logon screen may display for a longer time
during system startup, Intel iSCSI Remote Boot may not be displayed during POST. It may be
necessary to disable a system BIOS feature in order to
display messages from Intel iSCSI Remote Boot. From the system BIOS Menu,
disable any quiet boot or quick boot options. Also disable any BIOS splash
screens. These options may be suppressing output from Intel iSCSI Remote Boot.
- Intel iSCSI Remote Boot has not been installed on the adapter or the adapter's
flash ROM is disabled.
Update the network adapter using the latest version of iSCSIUtl as
described in the "Installation and Setup" section of this document. If
iSCSIUtl reports the flash ROM is disabled, use the
"iSCSIUtl -flashenable"
command to enable the flash ROM and update the adapter.
- The system BIOS may be suppressing output from Intel iSCSI Remote Boot.
- Sufficient system BIOS memory may not be available to load iSCSI Remote Boot. Attempt to disable unused disk controllers and
devices in the system BIOS setup menu. SCSI controllers, RAID
controller, PXE enabled network connections, and shadowing of system BIOS all
reduce the memory area available to Intel iSCSI Remote Boot. Disable these
devices and reboot the system to see if Intel iSCSI Remote Boot is able to
initialize. If disabling the devices in the system BIOS menu does not resolve the
problem then attempt to remove unused disk devices or disk controllers
from the system. Some system manufacturers allow unused devices to
be disabled by jumper settings.
|
After installing Intel iSCSI Remote Boot, the system will not boot to a local disk or network boot device. The system becomes unresponsive after Intel
iSCSI Remote Boot displays the sign-on banner or after connecting to the iSCSI target.
|
-
A critical system error has occurred during iSCSI Remote Boot initialization. Power on the system and press the 's' key or 'ESC' key before Intel
iSCSI Remote Boot initializes. This will bypass the Intel iSCSI Remote Boot initialization process and allow the system to boot to a local drive. Use the iSCSIUtl utility to update to the latest version of Intel
iSCSI Remote Boot. If the problem persists, use
"iSCSIUtl -flashdisable" to disable Intel iSCSI Remote
Boot.
-
Updating the system BIOS may be a solution.
|
"Intel(R) iSCSI Remote Boot" does not show up as a boot device in the system BIOS
boot device menu.
|
- The system BIOS may not support Intel iSCSI Remote Boot. Update the system BIOS with the most recent version available from the
system vendor.
- A conflict may exist with another installed device. Attempt to disable unused
disk and network controllers. Some SCSI and RAID controllers are known to cause
compatibility problems with Intel iSCSI Remote Boot.
|
Error message displayed: "Failed to detect link"
|
|
Error message displayed: "DHCP Server not found!"
|
iSCSI was configured to retrieve an IP address from DHCP but no DHCP server responded to the DHCP discovery request. This issue can have multiple causes:
- The DHCP server may have used up all available IP address reservations.
- The client iSCSI system may require static IP address assignment on the
connected network.
- There may not be a DHCP server present on the network.
- Spanning Tree Protocol (STP) on the network switch may be preventing the Intel
iSCSI Remote Boot port from contacting the DHCP server. Refer to your network switch documentation on how to disable Spanning Tree Protocol.
|
Error message displayed: "PnP Check Structure is invalid!"
|
|
Error message displayed: "Invalid iSCSI connection information"
|
-
The iSCSI configuration information received from DHCP or statically configured in the setup menu is incomplete and an attempt to login to the iSCSI target system could not be made. Verify that the iSCSI initiator name, iSCSI target name, target
IP address, and target port number are configured properly in the iSCSI setup menu (for static configuration) or on the DHCP server (for dynamic BOOTP configuration).
|
Error message displayed: "Unsupported SCSI disk block size!"
|
|
Error message displayed: "ERROR: Could not establish TCP/IP connection with iSCSI target system."
|
-
Intel iSCSI Remote Boot was unable to establish a TCP/IP connection with the iSCSI target system. Verify that the initiator and target IP address, subnet mask, port and gateway settings
are configured properly. Verify the settings on the DHCP server if
applicable. Check that the iSCSI target system is connected to a network
accessible to the Intel iSCSI Remote Boot initiator. Verify that the connection is not
being blocked by a firewall.
|
Error message displayed: "ERROR: CHAP authentication with target failed."
|
|
Error message displayed: "ERROR: Login request rejected by iSCSI target
system."
|
-
A login request was sent to the iSCSI target system but the login request was rejected. Verify the iSCSI
initiator name, target name, LUN number, and CHAP authentication
settings match the settings on the iSCSI target system. Verify that the
target is configured to allow the Intel iSCSI Remote Boot initiator access to a LUN.
|
When installing Linux to Net App Filer, after a successful target disk
discovery, error messages may be seen similar to those listed below.
Iscsi-sfnet:hostx: Connect failed with rc -113: No route to host
Iscsi-sfnet:hostx: establish_session failed. Could not connect to target
|
- If these error messages are seen, unused iscsi interfaces on Net App
filer should be disabled.
- Continuous=no should be added to the iscsi.conf file
|
Error message displayed. "ERROR: iSCSI target not found." |
- A TCP/IP connection was successfully made to the target IP address,
however an iSCSI target with the specified iSCSI target name could not be
found on the target system. Verify that the configured iSCSI target name and
initiator name match the settings on the iSCSI target.
|
Error message displayed. "ERROR: iSCSI target can not accept any more
connections." |
- The iSCSI target cannot accept any new connections. This error could be
caused by a configured limit on the iSCSI target or a limitation of
resources (no disks available).
|
Error message displayed. "ERROR: iSCSI target has reported an error." |
- An error has occurred on the iSCSI target. Inspect the iSCSI target to
determine the source of the error and ensure it is configured properly.
|
Error message displayed. ERROR: There is an IP address conflict with another system on the network. |
- A system on the network was found using the same IP address as the iSCSI
Option ROM client.
- If using a static IP address assignment, attempt to change the IP
address to something which is not being used by another client on the
network.
- If using an IP address assigned by a DHCP server, make sure there are no
clients on the network which are using an IP address which conflicts with
the IP address range used by the DHCP server.
|